Argar’s Quality Policy aims at achieving the customer’s satisfaction in its wider meaning, supplying a product which complies with the expectations of a more and more demanding market, with a strong will to make Argar recognised as a reliable partner.
The understanding of the context in which the company operates – with close attention to changes and trends, as well as through an accurate analysis of the requirements of the parties involved – allows the development of a customeroriented corporate culture that is focused on a continuous and progressiv improvement.
The introduction of the risk based thinking, according to ISO 9001:2015, highlighted the causes of possible deviations in the processes and, consequently, in the quality. This has been a turning point in putting in place specific actions in order to minimise these risks and their negative effects. At the same time, it let opportunities of improvement arise.