Privacy policy.
This notice describes how ARGAR S.r.l. processes the personal data of website visitors and of people who contact us through the request form.
Last updated: 28 October 20261. Data controller
ARGAR S.r.l. · Registered office: Viale dell’Industria 40, int. C1/17 · 21052 Busto Arsizio (VA) · Production site: Via Sicilia 61 · 20020 Magnago (MI) · Italy · VAT IT03034550123 · REA VA-315440.
Contact: info@argar.it · PEC argar@pec.pecertificata.it · Phone +39 0331 350137.
The controller has not appointed a Data Protection Officer (DPO), as it is not required to.
2. Data processed
Browsing data
The IT systems that run the website collect, in normal operation, some data whose transmission is implicit in the use of Internet communication protocols: for example IP address, date and time of the request, page visited, browser type and operating system. They are used to ensure the website works properly and securely. To protect the contact form from automated submissions, the server keeps an encrypted (non-reversible) fingerprint of the sender's IP address for up to one hour.
Data you provide
When you fill in the “Request a fabric” form or email us, we process the data you provide: company name, email address, sector, required standards or performance, weight and the text of your message, as well as any personal data you choose to include. Please do not include data that are not needed for your request.
Cookies and statistics
The website uses technical cookies and, only with your consent, Google Analytics 4 statistics cookies. Details are in the Cookie policy.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Reply to requests for information, datasheets, samples, quotes, custom developments and tenders; manage the resulting business contacts | Pre-contractual measures taken at your request (Art. 6.1.b GDPR) |
| Ensure the operation and security of the website and protect it from abuse | Legitimate interest of the controller (Art. 6.1.f GDPR) |
| Collect aggregate statistics on website use with Google Analytics 4 | Consent (Art. 6.1.a GDPR), which can be withdrawn at any time |
| Comply with legal obligations and, where necessary, establish, exercise or defend legal claims | Legal obligation (Art. 6.1.c) and legitimate interest (Art. 6.1.f GDPR) |
4. Provision of data
Providing data through the form is optional. However, the company name and email address are needed to reply to you: without them we cannot follow up your request. Consent to statistics cookies is optional and refusing it does not limit your use of the website in any way.
5. How data are processed
Data are processed electronically by authorised and trained staff, with appropriate technical and organisational measures to protect them from unauthorised access, loss or disclosure (Art. 32 GDPR). The website is served exclusively over an encrypted HTTPS connection. No automated decision-making or profiling takes place.
6. Recipients of the data
Data may be disclosed, solely for the purposes stated, to:
- ARGAR S.r.l. staff authorised to process data (sales office, technical office, administration);
- providers processing data on behalf of the controller, appointed as processors under Art. 28 GDPR: Aruba S.p.A. (website hosting and the mail service the form uses to send requests), Microsoft Ireland Operations Limited (Microsoft 365 business email, where requests sent from the form and emails are received) and IT and website maintenance service providers;
- Google Ireland Limited, provider of Google Analytics 4, only if you have consented to statistics cookies;
- public and judicial authorities, where required by law.
Data are not disclosed or transferred to third parties for marketing purposes.
7. Transfers of data outside the EU
The website is hosted on servers in the European Union. Requests sent from the form and emails are handled with Microsoft 365: Microsoft keeps European customers' data within the European Union (EU Data Boundary), but some support and security activities may involve transfers to Microsoft Corporation in the United States.
If you consent to Google Analytics 4, some browsing data may be transferred to Google LLC in the United States.
These transfers are based on the European Commission's adequacy decision on the EU-U.S. Data Privacy Framework, to which Microsoft Corporation and Google LLC adhere, and on the Standard Contractual Clauses in the respective data processing agreements.
8. Retention period
- Form requests and business correspondence: 24 months from the last contact. If the request leads to a contract, the necessary data are kept for the duration of the relationship and then for 10 years for civil and tax obligations.
- Browsing data (technical logs): for as long as strictly necessary for the security of the service and in any case no longer than 12 months, unless needed to investigate offences.
- Google Analytics 4 statistics: 14 months; cookies last as indicated in the Cookie policy.
9. Your rights
At any time you can exercise the rights provided by Arts. 15–22 GDPR:
- access to your data and a copy of them;
- rectification of inaccurate data or completion of incomplete data;
- erasure of data, where applicable;
- restriction of processing;
- portability of the data you provided, for processing based on contract or consent;
- objection to processing based on legitimate interest;
- withdrawal of consent, without affecting the lawfulness of processing based on consent before withdrawal: for statistics cookies, just use the “Cookie preferences” link at the bottom of every page.
To exercise your rights, write to info@argar.it or to our certified email (PEC) argar@pec.pecertificata.it. We will reply within one month of your request, which may be extended where provided for by law.
If you believe the processing breaches the GDPR, you have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or to the supervisory authority of the EU Member State where you live or work.
10. Changes
This notice may be updated, for example following changes in the law or in the services offered by the website. The current version is always published on this page, with the date of the last update.